Saldanha Group
Why the Saldanha Group see Solid Systems as an important part of their business and a partner in the success of their operations.
Businesses across the country, and IT that had to keep up.
The Saldanha Group works across asset-based finance, property, aquaculture and hospitality, so IT plays a critical role in keeping its operations running smoothly.
“Reliable and relevant IT systems allow us to leverage our expertise to add value to both our business and our community at large. And our IT security is paramount for good governance and legal reasons.”Gavin Cilliers, Financial Director
With businesses spread across the country, often in outlying areas, in-house IT couldn’t provide the people or the range of expertise the group needed. That’s why they work with Solid Systems as their technology partner.
Balancing innovation with stability.
“With an ever-changing IT ecosystem, you need to balance innovation with stability… Solid Systems fills a much-needed role in our organisation. They ensure we are up to date with the latest technology, while still ensuring our systems are reliable and consistent.”Gavin Cilliers, Financial Director
A recent project at the Saldanha Bay Hotel, one of the group’s hospitality businesses, shows how that works in practice.
“Our Wi-Fi infrastructure was dated and consistently rated as the worst aspect of the hotel in our guest satisfaction surveys. Solid Systems identified the best supplier of equipment and best contractors to assist us and managed the project start to finish… The new system is now receiving top scores in our guest satisfaction surveys, which is no small achievement.”Gavin Cilliers, Financial Director
Since moving to Solid Systems, the Saldanha Group have been able to:
- Take advantage of unlimited remote IT support
- Benefit from regular onsite focus sessions with experienced IT pros
- Move from on-premises infrastructure to a secure cloud environment
- Protect their email and domain name against impersonation attacks
- Manage their devices with real-time endpoint security
- Significantly improve guest ratings with better Wi-Fi
“Solid Systems is an important part of our business, and we consider them a partner in the success of our operations.”
From worst-rated to top scores.
What we put in place.
Managing IT in-house can be costly and pull focus from the core business. Partnering with an external IT company keeps you on the latest technology and best support practice.
Solid Unlimited
Managed IT: an external partner looks after all things digital, so you can focus on running the business.
Find out more →Cloud Backup
Secure, encrypted backup that scales with your storage needs.
Ruckus Cloud Controller
Central control, monitoring and configuration of Ruckus networking devices from a web dashboard or app.
Sendmarc email protection
Protects your email and domain name against impersonation attacks.
Find out more →Microsoft 365 licences
Flexible licensing through the Microsoft Cloud Solution Provider (CSP) programme.
Find out more →Recurring onsite IT support
Regular onsite sessions with experienced IT pros.
Why it worked.
Human, not robots
We believe in understanding the needs behind every request, and finding the right solution first time, every time.
Experienced professionals
Our Microsoft certified IT pros bring a wide range of skills, so clients adopt technology the right way across their business.
Accountability
IT concerns, projects and tickets are followed through from beginning to end, so you can focus on your core operations.
Real businesses. Real results.
Want results like these?
From strategic improvements to daily IT support, Solid Unlimited and Solid Select help you improve productivity and strengthen security.
