Enabling humans to thrive in a world being transformed by technology.
Human-first technology, managed end to end. Solid helps businesses get the most from their Microsoft investment, from first-line support to fractional CTO strategy, bringing technology management, cyber security and people enablement under one roof.
The future belongs to humans.
Human first, in a world transformed by technology.
Solid helps growing businesses get more value from Microsoft by bringing together technology management, cyber security and people enablement. We work best with organisations that rely on Microsoft 365 and want one accountable partner to strengthen both their technology and their people.
- Our purpose
- Enable humans to thrive in a world being transformed by technology.
- Our niche
- Helping businesses maximise the value of their Microsoft investment through people enablement, cyber security and human-centric technology management.
We're human, not robots.
Five values. One standard for every Solid human.
How we make decisions, treat each other and look after the businesses we support.
We are Human First
People at the centre of every decision.
We are Trusted & Trustworthy
Long-term trust over short-term comfort. It's okay to say "I don't have the answer".
We Say it, We Own it, We Do it
We commit, take ownership and follow through.
We Raise the Bar
We hold ourselves to a higher standard, always improving.
We Adapt and Evolve
We learn fast and grow with change.
We do not replace people with AI. We help people become more capable.
Your strongest people succeed because they think clearly, act quickly and see possibilities others miss. AI can extend that capability across the business, inside the Microsoft tools people already use every day.
More capable individuals
People build new skills, make better decisions and contribute beyond the traditional boundaries of their roles. AI becomes a practical thinking partner, not a replacement.
More time for work that matters
AI reduces the repetitive work behind recaps, follow-ups, drafts, summaries and preparation, so people spend more time applying judgement, creativity and care.
Stronger capability across the business
The real advantage comes when people use AI well together. Better habits spread, knowledge moves faster and the whole organisation becomes more capable.
Made Superhuman the Solid Way
The future belongs to humans.
Technology creates value when it is clearly owned, securely managed and used well by people.
Our controlling idea
Technology should help good people do better work, not make work more complicated.
Why we do what we do
A business should not have to coordinate providers, chase support or navigate the AI hype alone.
Why one accountable partner
Two school friends, two decades of technology waves.
Founded in 2003 by Daniel Avinir and Michael Claxton, primary-school best friends who turned a lifelong friendship into a technology business. We help companies move with each wave, not just survive it.
Solid Systems is founded
Daniel and Michael start the business together.
The connected office
Computers, email, internet and local networks become essential. Work moves from paper to digital.
The always-on internet era
Broadband, remote access and online systems become business-critical. Downtime is no longer acceptable.
The cloud shift
Email, files and servers move into the cloud. Infrastructure becomes flexible and scalable.
The modern workplace
Teams work, meet and collaborate from anywhere.
The secure digital workplace
Identity, devices and data protection become central to business operations.
The AI-powered workplace
Copilot becomes part of everyday work: writing, searching, summarising, automating and deciding.
More about the founders and your AI guide.
Real people, plus one very helpful AI. Click a face to read their story.
Want to grow with us?
We look for people who are curious, take ownership and enjoy helping others. See our values, rewards and open positions, or start your IT career with our free Human Acceleration Programme.
Start with a discovery call.
Tell us what is working and what isn’t. We’ll help you separate the urgent fixes from the next sensible improvements.
Recognised by Microsoft across three solution areas.
Microsoft awards Solutions Partner designations to partners with certified people and a track record of customer success in each area. The team looking after your Microsoft 365 is qualified to do it properly.
Talk to our certified team →
- Modern Work
- Security
- Business Solutions and AI