Ignite: in-person masterclass
Half a day with senior leaders, real Copilot demonstrations and a clear next step.
Explore Ignite →Why AI adoption is a human challenge
A new AI tool launches every week. Every one promises to be the one, and every switch sends your team back to the start. The result is scattered adoption, unapproved tools your IT team can’t see, and costs that climb the moment you try to roll AI out properly.
Meanwhile, your business already pays for Microsoft 365, and you may already have Copilot. But access isn’t the same as value. Leaders still lose time to inboxes, meetings, searching and repetitive preparation. People experiment, but daily work doesn’t really change.
Technology is the easy part. Human change is the hard part. That’s why our approach to AI adoption is a journey built around people: helping leaders and teams use the tools they already have confidently, build them into the way they already work, and turn that into value you can see.
AI without a plan
When AI is left to chance:
- A different tool every month, and nothing sticks
- Half-used licences and growing costs
- Data in places it shouldn’t be
- A team that’s tired of the next big thing
The human journey
When adoption is led, coached and measured:
- Leaders who know what Copilot can do for them
- Daily habits built around real work
- Teams adopting together, with progress you can see
- Automation where it genuinely earns its place
The four steps at a glance
Each step builds the clarity and confidence the next one needs. You can start at any step.
Running now
Step 1 · In-person masterclass
Ignite
The moment clarity arrives.
- Half day, in person, for senior leaders
- Johannesburg and Cape Town
- Leave with three use cases to try
- Six weeks of one-to-one coaching
- Up to three leaders per cohort
- Built around your real inbox, meetings and documents
- The Solid AI Academy: role-based pathways
- Guided exercises inside Microsoft 365
- A human coach and progress leaders can see
- Joint discovery of the workflows worth automating
- Agents designed and built inside Microsoft 365
- Governed, secure and supported
Step 1 · Ignite: the moment clarity arrives
Ignite is a half-day, in-person masterclass for senior leaders, run in small cohorts in Johannesburg and Cape Town. It cuts through the noise and shows what Copilot can actually do in the real world of work, using examples from your own business.
- See Copilot in action on real tasks, live in Microsoft 365
- Tackle real workplace challenges and uncover where Copilot delivers the most value
- Spot the adoption roadblocks before they slow you down
- Leave knowing exactly what to do next, with three use cases to try
It’s hosted by Daniel Avinir and Michael Claxton, co-founders of Solid Systems. Seats are limited by design. See the next Ignite dates →
Step 2 · Elevate: where behaviour truly changes
Elevate closes the gap between having Copilot and using it to lead differently. It isn’t training. It’s a six-week, one-to-one executive coaching engagement, with up to three leaders per cohort, built around each leader’s real work: their inbox, their meetings, their documents. Every week includes live coaching, guided exercises and curated prompts to practise between sessions.
- 1
Your AI Co‑Pilot: First Flight
What Copilot is, why it differs from public AI, and immediate value on your own work.
- 2
Copilot Chat Essentials
A simple, reusable prompting framework for everyday thinking and drafting.
- 3
Meeting Maestro: Copilot in Teams
A repeatable workflow for preparing meetings, capturing decisions and following through.
- 4
Workflow Powerhouse
The real value of Microsoft 365 Copilot across email, documents, meetings and organisational knowledge.
- 5
Agent Advantage
A practical understanding of Copilot agents, and the processes ready for automation.
- 6
The Human‑Centred AI Strategy
A blueprint for scaling Copilot across your team in a way people actually embrace.
The programme continues to be refined as we learn. See Elevate in full →
Step 3 · Expand: when teams multiply the impact
Expand takes what works for leaders and scales it across the business. It’s delivered through the Solid AI Academy: a dedicated learning platform with a human coach in your corner, so Microsoft 365 and Copilot become part of how everyone works.
Pathways for every roleContent adapts to each person’s job, with examples from their own work.
A coach in your cornerThe platform carries the content; a human coach carries the accountability.
Learning in the flow of workGuided exercises happen inside the Microsoft 365 tools people already use.
Progress for leadersSee how your team is actually adopting AI, not just who logged in.
The Solid AI Academy is in beta phase. Try a module with your team →
Step 4 · Embed: when AI fades into the background
Embed is where AI stops being something people use and becomes something that runs in the background of how the business operates. Where Elevate and Expand build human capability, Embed builds Copilot agents inside Microsoft 365. It isn’t coaching. It’s a “we do the work” service: we identify high-friction workflows with the people who run them, design and build the agents, and put them into production.
Take a supplier invoice. It lands in a shared inbox, an agent reads it and picks out the amount, order number and due date, the approver gets a one-tap request in Teams, and the invoice is filed in SharePoint with finance notified. That’s real process automation, not just personal productivity.
Embed is the earned end of the journey: the point where your team already works well with Copilot and you know exactly which workflows are worth automating. It’s coming soon. Get on the list →
“Technology is the easy part. Human change is the hard part.”
Where should you start?
There’s no fixed entry point. Start where your business is today:
- 1
Leadership is still working out what AI means for you
Start with Ignite. Half a day gives your leaders a shared, clear picture and a decision on what to do next.
- 2
Leaders have Copilot but mostly use the chat box
Go to Elevate. Six weeks of coaching turns access into daily habits. Most leaders book it after Ignite, but you don’t have to.
- 3
Leaders are on board and the team needs to follow
Expand brings structured, coached learning to everyone, role by role.
- 4
Your team is confident and you know what to automate
Embed builds the agents that take that work off people’s plates.
Not sure? Take the free Copilot Reality Check: three minutes, and you’ll get a score on what Copilot can do across your Microsoft 365 and how much you’re leaving on the table.
Frequently asked questions
Do we have to start with Ignite?
No. You can start at any step. Many leaders book Elevate after attending Ignite, but it isn’t required.
Is Elevate a training course?
No. It’s one-to-one executive coaching over six weeks, built around each leader’s real work rather than theory.
Who is the journey for?
Businesses that run on Microsoft 365 and want their people to get real value from Copilot. Ignite and Elevate start with leaders; Expand and Embed take it across the business.
When will Expand and Embed be available?
The Solid AI Academy (Expand) is in beta phase, and you can try a module with your team now. Embed is coming soon, and you can join the list on its page.
What if our Microsoft 365 isn’t ready for Copilot?
Copilot works best on clean data, sensible permissions and a tidy Microsoft 365. Book an AI readiness call and we’ll look at where you are and what needs to happen first.
Written byThe Solid team
Certified Microsoft IT pros at Solid Systems, helping businesses in the UK and South Africa since 2003.